Before You Ask

Questions
answered.

Answers to the questions that come up before most first projects. If yours is not here, the contact form is the place.

The usual
questions.

Every question below came from a real client before their first project. If you are wondering the same thing, the answer is here.

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Use the package builder to select a service and any add-ons you want. After payment, you receive a project brief template within one business day. Return the brief, and work begins.
Prices are listed on the pricing page and confirmed at checkout. For complex projects outside the standard scope, email me for a custom quote. Custom quotes are confirmed within one business day.
Yes, completely. Ghostwriting client relationships are confidential. Your name, the topics you cover, and the platforms where work is published are not disclosed to anyone without your explicit written permission.
No. All listed prices exclude Italian IVA (22%). EU businesses with a valid VAT number in another Member State may apply the reverse charge mechanism under Article 44 of Directive 2006/112/EC. Outside the EU, standard rules apply.
I contact you within one business day with a project brief template. Once you return the brief, I confirm the timeline in writing. Work begins from that point.
One structured revision round is included in all services. Additional revision rounds are available at the hourly rate.
If the delivered work does not match what was agreed in the brief, revisions to bring it in line are covered at no additional cost. Revisions that change the brief are new scope.
Yes. The package builder lets you combine services. If you are planning a larger ongoing programme (for example, monthly newsletter plus LinkedIn content), contact me to discuss a retainer arrangement.
Yes. Most services are available in English and Italian. Specify your language in the project brief.
The refund policy is on the dedicated page. The short version: if I fail to deliver the agreed scope, a refund is available. Once work has started and the brief has been accepted, the project fee is non-refundable for change-of-mind cancellations.
Standard delivery is via Google Docs. Other formats (Word, Markdown, PDF-ready structured text) are available on request in the brief.
Yes. Retainer arrangements for newsletter writing, LinkedIn content, and SEO content programmes are available. Email or use the contact form to discuss.